CRMs are imperative for sales people to provide real-time customer insights, which are now more valuable than ever..
Microsoft released their new vision for the sales process this week with the intention of driving peak productivity and revenue generating opportunities.
One of the most important elements of any effective analytics program is its guiding set of principles. Exploring 4 key principals to build a better analyti
If there’s one thing we can all agree on in the age of digital transformation, it’s this: there is so much data available about our customers.
Performing a digital transformation audit as an annual task—at minimum—would be a worthwhile investment in your organization.
Voice technology is about to become a big component to powering CRM with companies like Salesforce and Microsoft betting on the impact of voice technology,
Customer feedback is necessary for many parts of business, but only if it’s accessible to everyone. Here are a few reasons why you should integrate your f
When it comes to CRM the greatest challenge perhaps has always been getting the right information into the system and then utilizing it correctly. As techno...
Digital Transformation: Buzzword or not? I was having a conversation with a group of B2B business executives earlier this week about hype cycles and buzzwor...