Futurum Research: Exploring the Future of Digital Transformation, Disruption, Innovation, and Experience

Futurum 2020 Digital Transformation Index

2020 Digital Transformation Index

Futurum is an independent research, analysis, and advisory firm focused on digital innovation, market-disrupting technologies, and industry trends. Every day our analysts, researchers, and advisors help business leaders from around the world anticipate tectonic shifts in their industries and leverage disruptive innovation to either gain or maintain a competitive advantage in their markets.

What We Do

While our three key focus areas are research, analysis, and insights, we also provide a full menu of advisory services geared toward helping organizations technological change and successfully operationalize digital transformation.

Working with our team of seasoned analysts, you will gain the knowledge, advice, and resources you need to achieve your mission-critical business priorities and position your brand and your team as industry experts.

Meet Our Analysts


Daniel Newman

Principal Analyst + Founding Partner


Shelly Kramer

Lead Analyst + Founding Partner


Olivier Blanchard

Research Director + Senior Analyst


Fred McClimans

Research Director + Senior Analyst


Ron Westfall

Research Director + Senior Analyst

Our Research + Insights

Cisco Nexus 400G: Delivering Ecosystem-wide Data Center Networking Innovation

May 17, 2021
Cisco’s Nexus 400G switches are meeting the capacity, performance, and feature requirements of data center networking customers, spurring 400G adoption.

Moving BSS Cloud Journeys Forward – Transforming the Monetization Engine of Investment

May 14, 2021
For CSPs, the BSS-to-cloud journey requires a step-wise approach including the transformation of the entire ways of working as an organization.

IBM Think 2021 Zeros in on AI, Hybrid Cloud and Ecosystem Growth

May 12, 2021
This year's IBM Think 2021 event focused on artificial intelligence, hybrid cloud and also on ecosystem growth.

Vodafone and Qualcomm Embark on Vision Quest for Open RAN Vendor Diversification and Swifter 5G Innovation

May 11, 2021
Vodafone and Qualcomm are working together to advance the Open RAN cause by spurring supplier diversification and innovation with Open 5G beckoning.

In a World Where Customer Experience is Everything, Platform Strategy is Key

May 17, 2021
If you are interested in learning more about how to transform your customer experience strategy, download your copy today.

A Look at How a Next Gen IT Support Experience Can Deliver Significant Business Value

March 23, 2021
If you are interested in learning more about how to transform your IT support services, download your copy today.

The Customer Data Platform: The New Table Stakes for CPG Companies

March 9, 2021
If you are interested in learning more about how a customer data platform can transform your organization, download your copy today.

Experience 2030: The Future of Customer Experience Canada

March 8, 2021
Interested in learning more about CX in the Canadian market? Download Experience 2030: The Future of Customer Experience Canada, today.

The Rise of Confidential Computing – Trust: The New Battlefield in the Age of Digital Transformation

April 2, 2021
Confidential Computing is the logical solution for organizations focused on cybersecurity. Download your copy of this report today.

2020 Digital Transformation Index

October 29, 2020
If you are looking to improve your Digital Transformation initiatives, download your copy of the 2020 Digital Transformation Index today.

The Promise of IoT for CSPs

May 6, 2020
The promise of IoT for CSPs as an added revenue stream is great. CSPs can define themselves as a smarter pipe. Here’s a look at what that will require.

How Amazon Keeps Outperforming: Create New Businesses and Put Tens of Billions of Dollars Into Them

May 14, 2021
Amazon continues to outperform, with a range of new segments, most recently, Scout, Pharmacy and Wardrobe.

For Its Critics, Amazon Can Never Do Enough

May 12, 2021
The main question is how Amazon serves both investors and the greater good. This year we are likely to find out.

Exploring The Role Of Supply Chain In Recovery And Digital Transformation Investments

May 10, 2021
We explore the importance of supply chain in recovery and discuss future digital transformation investments.

5 Reasons It’s Time to Leave your Legacy System and Migrate to a Cloud-Native System

May 3, 2021
Migrating to a cloud-native system is not as complicated as it might seem. Here are five reasons it’s time to leave your legacy system.

Our Clients

 Technology Vendors

Understand and engage your customers with insight into the mind of your buyer, competitive landscape, and market opportunities.

 Service Providers

Maximize your business value with insight into the innovative technologies, business models, and market dynamics driving your industry.

 Enterprise IT Leaders

Make informed decisions about the innovative technologies and companies that enable your IT transformation plan.

 Investment/Acquisition Decision-Makers

Use our proprietary and deal data to make your investment, alliance, and acquisition decisions with confidence.