Exploring The Ins And Outs Of The Generative AI Boom
Talent shortages are being felt in the tech industry and the talent shortages are magnifying the need for improving the employee experience.
CMOs around the world are dealing with not just digital transformation and growing customer expectations, but the continued pandemic.
Big Tech Provides A Shot In The Arm To Vaccine Rollout
When it comes to recruiting and hiring, there are some definite trends popping up. Is your company on track for talent planning?
Salesforce needs to add businesses if it seeks to increase its competitiveness as an enterprise platform. Slack would be a good start.
The customer data platform (CDP) space continues to gain momentum as big tech and emerging software companies continue to invest in CDP.
Today’s users want both simplicity and seamless integration—which they get from Microsoft, not Salesforce.
Companies like Amazon, Google, Microsoft, and Salesforce have pledged money and created new programs to increase upskilling initiatives.
If there’s one thing we can all agree on in the age of digital transformation, it’s this: there is so much data available about our customers.
COVID-19 has forced companies to rapidly evolve, but without past, present and future innovation, many of these productivity changes would be impossible.
If customer management experience is the center of digital transformation, customer relationship management must be central to managing that experience.