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Welcome to the Hybrid Lobby – A Perspective on Workplace Experience Platforms

Without a doubt, the COVID-19 pandemic has impacted and will likely continue to impact how we work. As organizations have shifted to hybrid and in some cases, remote, work, the collaboration technology that workplaces used pre-pandemic is no longer enough. Across the globe, organizations are now redefining what the office looks like as part of their holistic work experience, including reevaluating the current technology solutions in place.  

To address the demands of our new hybrid work environment, many organizations are turning to Workplace Experience Platforms, or a suite of features and functionality that are designed to enable productive and enjoyable end-user experiences in office spaces.

In this report, Welcome to the Hybrid Lobby – A Perspective on Workplace Experience Platforms, Craig Durr, Senior Analyst from Wainhouse, part of The Futurum Group family of companies, looks at the challenges from the view of IT administrators, as they are tasked with creating a new experience to address new demands in the workplace. The findings in this report are based on a research study of 20 large and small technologies providers related to the workplace solution category.

In this report you’ll learn:

  • An overview of common market drivers for Workplace Experience Platforms
  • A look at how workplaces are being used as recruiting and retention tools
  • An exploration into common hybrid workplace challenges
  • A use case scenario of the hybrid lobby

Without a doubt, the pandemic has changed the workplace dramatically. With more employees working in hybrid environments than ever before, the workplace needs to evolve. A holistic strategy will drive increased productivity and overall revenue growth for the organization.  Workplace Experience Platforms could be key to unlocking this paradigm shift. If you are interested in learning more about transforming your workplace, download your copy of Welcome to the Hybrid Lobby – A Perspective on Workplace Experience Platforms, today.

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Author Information

As Practice Lead - Workplace Collaboration, Craig focuses on developing research, publications and insights that clarify how the workforce, the workplace, and the workflows enable group collaboration and communication. He provides research and analysis related to market sizing and forecasts, product and service evaluations, market trends, and end-user and buyer expectations. In addition to following the technology, Craig also studies the human elements of work - organizing his findings into the workforce, the workplace, and the workflows – and charting how these variables influence technologies and business strategies.

Prior to joining Wainhouse, now a part of The Futurum Group, Craig brings twenty years of experience in leadership roles related to P&L management, product development, strategic planning, and business development of security, SaaS, and unified communication offerings. Craig's experience includes positions at Poly, Dell, Microsoft, and IBM.

Craig holds a Master of Business Administration from the Texas McCombs School of Business as well as a Bachelor of Science in Business Administration from Tulane University.

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