Today’s communication services providers (CSPs) are working to advance their digital transformation journeys in order to power innovation throughout the digital ecosystem, including especially their emerging 5G, IoT, and digital service offerings. CSPs must optimize their portfolio resources and relationships in order to attain prime influencer status in the digital ecosystem, delivering new cloud-native services and applications as well as maximizing strategic alliances with their public cloud partners.
By utilizing the right software platform, CSPs can be equipped with the digital foundation required to facilitate their digital transformation objectives. The right software platform could help drive cloud strategy optimization, foolproof security, personalization, and customization of the customer experience, stronger partner ecosystems, and wide-scale automation. CSPs could ultimately disrupt the competitive landscape and gain enduring widespread influence.
Our newest research brief, Netcracker 2020: Ushering in the Service Provider Digital Transformation Renaissance done in partnership with Netcracker — offers an in depth look at what CSPs need to look for in a platform partner that can help them transform. We examine some of the key offerings of the Netcracker product portfolio specifically focusing on Netcracker 2020 and the success it has already had in the market.
In this research brief you’ll learn:
- What is new and different in Netcracker 2020
- Tips to power CSP customer engagement strategies
- How to broaden and strengthen your influence in the digital ecosystem
- The critical role of AI and analytics
- How to ensure overall CSP security
In order for CSPs to be more strategically positioned in today’s digital ecosystem, a transformation must happen. If you’re looking to drive that transformation in your organization, then this research brief needs to be on your ‘must read’ list. Download your copy of Netcracker 2020: Ushering in the Service Provider Digital Transformation Renaissance today.
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Author Information
Ron is an experienced, customer-focused research expert and analyst, with over 20 years of experience in the digital and IT transformation markets, working with businesses to drive consistent revenue and sales growth.
He is a recognized authority at tracking the evolution of and identifying the key disruptive trends within the service enablement ecosystem, including a wide range of topics across software and services, infrastructure, 5G communications, Internet of Things (IoT), Artificial Intelligence (AI), analytics, security, cloud computing, revenue management, and regulatory issues.
Prior to his work with The Futurum Group, Ron worked with GlobalData Technology creating syndicated and custom research across a wide variety of technical fields. His work with Current Analysis focused on the broadband and service provider infrastructure markets.
Ron holds a Master of Arts in Public Policy from University of Nevada — Las Vegas and a Bachelor of Arts in political science/government from William and Mary.
