BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain

For today’s communication service providers (CSPs), turning to customer-centric business operations and digital engagement enables them to monetize improved customer experiences and support the necessary business models for future innovations. But for many of these companies that are entrenched in legacy thinking, that is easier said than done. 

The ability to make choices and maximize the value of those choices is key to powering CSP monetization objectives and innovation capacity. Without flexibility, CSPs risk stunting their future choices resulting in reliance on a single cloud provider and limited options for mitigating other cloud initiatives. However, 5G networks and infrastructure are growing rapidly and are ready to provide new revenue opportunities, enabling the digital ecosystem to deliver solutions that benefit everyone. 

Our latest research report, BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain — done in partnership with Ericsson — offers an in depth look at what the current journey that many CSPs are exploring including the key considerations that are driving the BSS-to-cloud journey. We detail our findings informed by the opinions of business and technology leaders from North America and Europe.

In this research report you’ll learn:

  • An overview of the current state of the BSS-to-Cloud journey
  • The role of the current cloud alliance landscape
  • Drivers and barriers to adoption
  • Different mitigation approaches that are currently being employed

In order for CSPs to be more strategically positioned in today’s digital ecosystem, they must prioritize the business values of agility and growth, putting a premium on working with the partners that meet their needs of today, while also providing the flexibility to adjust for the needs of tomorrow. If you’re responsible for driving this journey in your organization, then this research report needs to be on your ‘must read’ list. Download your copy of BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain today.

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At Futurum Research our three key focus areas are research, analysis, and insights. We also provide a full offering of advisory services geared towards helping organizations adapt to new technologies and operationalize digital transformation, along with other services through our sister companies Broadsuite Media Group and V3 Broadsuite.

About the Authors

Daniel Newman is the Principal Analyst of Futurum Research and the CEO of Broadsuite Media Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. Read Full Bio

Shelly Kramer is a Principal Analyst and Founding Partner at Futurum Research. A serial entrepreneur with a technology centric focus, she has worked alongside some of the world’s largest brands to embrace disruption and spur innovation, understand and address the realities of the connected customer, and help navigate the process of digital transformation. She brings 20 years' experience as a brand strategist to her work at Futurum, and has deep experience helping global companies with marketing challenges, GTM strategies, messaging development, and driving strategy and digital transformation for B2B brands across multiple verticals. Shelly's coverage areas include Collaboration/CX/SaaS, platforms, ESG, and Cybersecurity, as well as topics and trends related to the Future of Work, the transformation of the workplace and how people and technology are driving that transformation. A transplanted New Yorker, she has learned to love life in the Midwest, and has firsthand experience that some of the most innovative minds and most successful companies in the world also happen to live in “flyover country.”

Ron is an experienced research expert and analyst, with over 20 years of experience in the digital and IT transformation markets. He is a recognized authority at tracking the evolution of and identifying the key disruptive trends within the service enablement ecosystem, including software and services, infrastructure, 5G/IoT, AI/analytics, security, cloud computing, revenue management, and regulatory issues. Read Full Bio.

Fred is an experienced analyst and advisor, with over 30 years of experience in the digital and technology markets. Fred launched the equity research team at Samadhi Partners and provides marketing strategy through the Wasabi Rabbit digital agency. He previously served as an EVP and Research Vice President at HfS Research, launching its Digital Trust practice and coverage of emerging “trust-enabling” technologies. Read Full Bio.