Becoming an Intelligent Government Enterprise is Crucial

People today are experiencing quick, innovative, and personalized services from private sector organizations and expect the same level of service from government entities. However, the public sector isn’t the first thing that comes to mind when we talk about digitally transformed organizations. According to a 2021 survey on digital transformation in the government industry, 75 percent of respondents said digital transformation is disrupting the industry, and a whopping 96 percent classified those disruptions to the public sector as significant.

That said, change, especially in the public sector, is often a challenge. Yet resistance to change and resistance to embrace technology can be dangerous — and can result in higher levels of distrust, unsafe communities, the potential for loss of power, and damage to reputations. The good news is that many public sector organizations have already begun increasing their focus on better experiences for citizens and increased transparency.

In Becoming an Intelligent Government Enterprise is Crucial— done in partnership with SAP and Intel — we explore why the future of the public sector lies in the SAP Intelligent Enterprise strategy, the technologies that power intelligent enterprises, and the steps government organizations can take today to begin their transformation.

In this brief you’ll learn:

  • The state of the public sector
  • Common challenges faced by public sector organizations
  • An overview of the Intelligent Enterprise suite, including the benefits of the strategy
  • Real world examples of organizations that have successfully transformed to intelligent enterprises
  • Recommendations for future transformations

Government agencies no longer have to be the laggards in digital transformation. To keep up with the changing expectations from citizens, the public sector must embrace digital transformation initiatives that improve service, experience, and prioritize data protection. Technical, cultural, and operational shifts must be a priority moving forward to serve communities effectively — SAP Intelligent Enterprise strategy can help. If you’re interested in learning how to transform your organization, download your copy of Becoming an Intelligent Government Enterprise is Crucial today.

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At Futurum Research our three key focus areas are research, analysis, and insights. We also provide a full offering of advisory services geared towards helping organizations adapt to new technologies and operationalize digital transformation, along with other services through our sister companies Broadsuite Media Group and V3 Broadsuite.

About the Authors

Daniel Newman is the Principal Analyst of Futurum Research and the CEO of Broadsuite Media Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. Read Full Bio

Shelly Kramer is a Principal Analyst and Founding Partner at Futurum Research. A serial entrepreneur with a technology centric focus, she has worked alongside some of the world’s largest brands to embrace disruption and spur innovation, understand and address the realities of the connected customer, and help navigate the process of digital transformation. She brings 20 years' experience as a brand strategist to her work at Futurum, and has deep experience helping global companies with marketing challenges, GTM strategies, messaging development, and driving strategy and digital transformation for B2B brands across multiple verticals. Shelly's coverage areas include Collaboration/CX/SaaS, platforms, ESG, and Cybersecurity, as well as topics and trends related to the Future of Work, the transformation of the workplace and how people and technology are driving that transformation. A transplanted New Yorker, she has learned to love life in the Midwest, and has firsthand experience that some of the most innovative minds and most successful companies in the world also happen to live in “flyover country.”