Automation Platforms: Driving Frictionless IT Service Delivery in Financial Services

For many industries and markets, the last few years have meant new and rapid digital transformation initiatives to meet the needs of more remote and digital consumers. This has meant that many brands have scrambled to develop, procure, and deploy new digital technologies, IT infrastructure, and cloud-based applications. But for many banking and financial organizations, the past two years have been less of a disruption and more of an acceleration of existing digital transformation and automation initiatives.

The automation journey for many of these organizations began years ago as a way for IT service delivery organizations to deal with the sheer scale and scope of managing increasingly complex systems and meet the tremendous performance and scale requirements in this highly competitive, highly regulated industry.

But as automation technologies and IT organizations have evolved, there has been an increased need to move from individual instances to an enterprise platform approach that offers more value, function, and a higher ROI. It’s clear that for many financial organizations now is the time to find the right enterprise platform to deliver these benefits. In our latest report, Automation Platforms: Driving Frictionless IT Service Delivery in Financial Services — created in collaboration with Red Hat — we offer insight into the emerging IT needs of finance organizations and how automation has been used to improve business performance. Our findings are based on a qualitative research study of client teams, architects, and deployment consultants actively involved in enterprise implementations of Red Hat Ansible Automation Platform.

In this report you’ll learn:

  • The state of automation in the financial services industry
  • The benefits of the platform approach
  • An overview of the Red Hat Ansible Automation Platform value proposition
  • A brief look at real world case studies

If you’re interested in learning how to improve your automation deployments, download your copy of Automation Platforms: Driving Frictionless IT Service Delivery in Financial Services today.


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At Futurum Research our three key focus areas are research, analysis, and insights. We also provide a full offering of advisory services geared towards helping organizations adapt to new technologies and operationalize digital transformation, along with other services through our sister companies Broadsuite Media Group and V3 Broadsuite.

About the Authors

Daniel Newman is the Principal Analyst of Futurum Research and the CEO of Broadsuite Media Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. Read Full Bio

Fred is an experienced analyst and advisor, with over 30 years of experience in the digital and technology markets. Fred launched the equity research team at Samadhi Partners and provides marketing strategy through the Wasabi Rabbit digital agency. He previously served as an EVP and Research Vice President at HfS Research, launching its Digital Trust practice and coverage of emerging “trust-enabling” technologies. Read Full Bio.

Shelly Kramer is a Principal Analyst and Founding Partner at Futurum Research. A serial entrepreneur with a technology centric focus, she has worked alongside some of the world’s largest brands to embrace disruption and spur innovation, understand and address the realities of the connected customer, and help navigate the process of digital transformation. She brings 20 years' experience as a brand strategist to her work at Futurum, and has deep experience helping global companies with marketing challenges, GTM strategies, messaging development, and driving strategy and digital transformation for B2B brands across multiple verticals. Shelly's coverage areas include Collaboration/CX/SaaS, platforms, ESG, and Cybersecurity, as well as topics and trends related to the Future of Work, the transformation of the workplace and how people and technology are driving that transformation. A transplanted New Yorker, she has learned to love life in the Midwest, and has firsthand experience that some of the most innovative minds and most successful companies in the world also happen to live in “flyover country.”