An Enterprise Guide to Digital Adoption

Digital transformation has become the most critical business evolution initiative in recent years. Yet prior to 2020, digital transformation was moving at a relatively slow pace. Then the global pandemic changed the speed of digital transformation for every company across the globe. Every organization found itself forced to not only digitally transform as quickly as possible, but also had to significantly increase its volume of mission-critical apps and solutions. This created a massive amount of additional friction to already overwhelming and often ill-managed digital adoption efforts.

Due to the sheer volume of new solutions, processes, and tasks being introduced into an employee’s workday, enterprises need an intuitive, scalable, intelligent solution that will assist with visibility and insights into the underlying applications. Ultimately that data will help onboard, guide, and support employees in real time throughout their digital adoption journeys.

In our latest white paper, An Enterprise Guide to Digital Adoption — done in partnership with WalkMe — we explored the struggles that many organizations deal with in their digital transformation and digital adoption journeys. We also examined the potential technology solutions that can not only make a difference, but which can quickly become invaluable.

In this white paper you’ll learn:

  • The current state of digital technology adoption
  • Challenges with digital adoption that enterprise employees face
  • Key features of the right technology solution
  • An overview of the WalkMe Digital Adoption Platform
  • Real customer success examples
  • Recommendations on where to start when exploring integrating a digital adoption platform into your enterprise technology stack

A large part of successful digital transformation is getting the most out of your existing technology solutions. Using a digital adoption platform that will enable this is crucial for success now and in the future. If you’re involved in digital adoption or digital transformation initiatives in your organization, download your copy of An Enterprise Guide to Digital Adoption today.

In partnership with:

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At Futurum Research our three key focus areas are research, analysis, and insights. We also provide a full offering of advisory services geared towards helping organizations adapt to new technologies and operationalize digital transformation, along with other services through our sister companies Broadsuite Media Group and V3 Broadsuite.

About the Authors

Daniel Newman is the Principal Analyst of Futurum Research and the CEO of Broadsuite Media Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. Read Full Bio

Shelly Kramer is a Principal Analyst and Founding Partner at Futurum Research. A serial entrepreneur with a technology centric focus, she has worked alongside some of the world’s largest brands to embrace disruption and spur innovation, understand and address the realities of the connected customer, and help navigate the process of digital transformation. She brings 20 years' experience as a brand strategist to her work at Futurum, and has deep experience helping global companies with marketing challenges, GTM strategies, messaging development, and driving strategy and digital transformation for B2B brands across multiple verticals. Shelly's coverage areas include Collaboration/CX/SaaS, platforms, ESG, and Cybersecurity, as well as topics and trends related to the Future of Work, the transformation of the workplace and how people and technology are driving that transformation. A transplanted New Yorker, she has learned to love life in the Midwest, and has firsthand experience that some of the most innovative minds and most successful companies in the world also happen to live in “flyover country.”

Olivier Blanchard has extensive experience managing product innovation, technology adoption, digital integration, and change management for industry leaders in the B2B, B2C, B2G sectors, and the IT channel. His passion is helping decision-makers and their organizations understand the many risks and opportunities of technology-driven disruption, and leverage innovation to build stronger, better, more competitive companies.  Read Full Bio.