We live in an age where technology has become woven into the global fabric of our lives, our society, and our economy. Technology has changed the way we communicate, engage with each other, and behave. In the process it has empowered individuals in a way never before possible. Businesses and brands are no longer driving what, where, or when we consume—we are now in a consumer-driven market where companies need to be agile and have the ability to adapt to rapidly-changing consumer behaviors (which are increasingly digital, mobile, and 24×7). To meet this challenge organizations around the world have begun leveraging technology to “digitally” transform themselves in an effort to operate more efficiently, provide the products and services that customers are expecting or anticipating, and to drive long-term business value. But it can’t stop there.
Consumers are also employees, and the same forces that are shaping consumer behavior are also shaping the behavior and the expectations of global workforce. And this means companies must also transform their workplace (and their workforce).
While digital transformation efforts are generally understood and well-funded, workplace transformation hasn’t necessarily had the same level of focus or resources. To better understand how the future of work and how the workplace is, or isn’t, changing, Futurum Research launched a global study, engaging with over 500 executive and business leaders to understand and assess the state of workplace transformation.
Our research and analysis yielded many insights on how and why the workplace is transforming and the impact of this transformation on both businesses operations and the future of work. Topics discussed in this study include:
- How and why companies must link organizational and employee efficiency transformation to remain competitive.
- Why digital support of employees is critical and how it must be tailored to specific—and even individual—needs.
- The challenges of deploying and managing new technology and applications within an increasingly mobile workforce.
- The types of employee collaboration tools that are being deployed, and the unexpected outcomes they may have on productivity.
- Why the Gig Economy is both real and redefining the nature of both employment and employees.
- Why automation technologies such as RPA (robotic process automation) are both improving efficiency and likely to strain the acquisition, retention, and growth of workers.
- How enterprises are rethinking the “office” and taking advantage of workplace transformation to rethink the assets they require and the services the provide to their workforce. How remote workers are surpassing their in-office counterparts for both productivity and job satisfaction.
- The challenges organizations face when beginning a workplace transformation initiative, and how the right strategy, funding and management support can result in a long-term competitive edge and increase product and services innovation.
We invite you to download this important study to learn more about the future of work and the trends that are driving workplace transformation today (and tomorrow).